What all locations are covered by you?
We generally cover entire New York City ranging from Manhattan, Bronx, Brooklyn, and Queens to Staten Island. We even cover Westchester, Nassau, and Suffolk counties.
How soon I can get an appointment from you?
This entirely depends upon your schedule, as our technicians will be onsite in span of 24 hours.
If you fail to fix a problem, do you offer don’t pay guarantee?
We follow a transparent policy, in which, if our technician fails to figure out the problem with your PC, we will not charge any money from you. This goes for software and hardware issues too. However, in software issues, if our technician feels that your PC problem can only be rectified by re-installing the operating system, we will take a complete back-up of your data.
Reinstallation includes essential programs such as Email, Anti-virus, CD-Burner, Office Suite, and updated drivers. We will even reconfigure the software and your data will be reinstated.
What if I get the PC repaired from you but reinstall the Operating System myself?
In this case, you will be only charged for the primary problem-solving time that is generally the one hour rate.
What is the total cost of your 3 hour maximum billing?
Repairing a PC is cheaper than buying a new one. We host some of the best technicians who are industry certified and hold experience with all top PC brands, types of computers, and software. In case, we take 10 hour to repair your PC, you won’t be charged more than 3 hours. We make sure that not just your data is recovered and reinstalled but also your PC is updated with drivers and essential software.
If the repair exceeds over 3 hours and you want us to reinstall all your games and other non-essential software, you will be charged $30 per hour at a discounted rate. And they should be installed at our office only. For all off-site repairs, we provide free pickup and delivery service.
How do only you offer 3 hours maximum billing?
Laptop-medic.com is one of the best and reputed companies housing industry certified technicians. Our technical team is capable of working in large corporate environments and on all computers and software makes, models, brands, and configurations.
How much time you take to repair an average problem?
Below is the average time-taken for each problem: |
Now stop worrying about replacing your faulty/damaged laptop, when you can get it repaired for a fraction of cost! Laptop-medic.com has a team of certified technician, capable of repairing any model Laptop/Notebook. All laptop repairs at Laptop-medic.com are warranted. Don't trust just anybody with your valuable hardware and data, come to us for a quality driven service. Now stop worrying about replacing your faulty/damaged laptop, when you can get it repaired for a fraction of cost! 
